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Great customer service
I phoned to get some advice on which rope I needed and spoke to Tim who was super friendly, helpful, knowledgeable and an all round nice guy, Tim helped me find the right rope for the job and worked out the pricing for me, quite simply the best customer experience I’ve had in many a year. Thanks and I will recommend you to anyone looking for a great buying experience, my rope is now on it’s way and I’m a happy man. Cheers Tim.
Great Customer Service and unusual good care !
I have been very positively surprised to receive a call from the company after I placed an order, as they wanted to make sure that what I had ordered was the correct item I needed. There was confusion about what the item was but a gentleman called Russell kindly explained me what to do and told me a refund will be made as my order will be finally cheaper. The refund was made very quickly.
I think it is an outstanding customer service and “Ropes Direct” seems to be a company with high Ethical manners. Very much appreciated ! I would recommend them anytime !
New Testimonial – April 7, 2021, 4:34 pm
Great quality product at a good price and very friendly and helpful staff.
Decking Project
Exactly what I wanted. A good quality, sturdy product to finish my decking. Parcel was promptly despatched and very well packaged. Price of items was extremely competitive.
Highly recommended. Will use again if I ever need their products.
Excellent customer service
Excellent customer service and great value for money! Would definitely use this company again.
Great Product and Service
Great product, as described, good price and very quick delivery, highly recommended.
Stellar
Very professional, efficient, punctual, and obliging company. A pleasure to deal with.
Excellent service
Excellent service having been let down by another company and more than happy to accommodate specific rope length cuts. Very friendly when I phones up with a query and product delivered within a couple of days of ordering.
super helpful advice
I wanted rope/attachments for a tree swing and was given very helpful advice by Russell about amending my order to provide a workable solution. The order was completed and delivered extremely quickly. Guidance much appreciated – thankyou!
Excellent Service
Phoned for product advice & was quickly told what I needed. Delivery was really fast & the product perfect. Am very happy. 5* service.
